Shipping Policy
We ship worldwide from London, United Kingdom. Shipping charges are based on the order subtotal after discounts and before taxes, excluding shipping.
Free worldwide DHL Express shipping on orders over £300.
UK delivery
- Order subtotal up to and including £50: Royal Mail Tracked 48 — £4.
- Order subtotal £50.01–£300: DHL Express — £8.
- Order subtotal £300.01 or more: free DHL Express shipping.
Royal Mail Tracked 48 aims to deliver within 2–3 working days after dispatch. This is a delivery aim rather than a guaranteed 48-hour arrival.
International delivery
- Order subtotal up to and including £50: Royal Mail International — £25.
- Order subtotal £50.01–£300: DHL Express — £35.
- Order subtotal £300.01 or more: free DHL Express shipping.
Royal Mail international delivery times vary by destination. DHL international delivery usually takes 3–5 working days after dispatch, depending on destination and customs clearance. Shipping options and charges are shown at checkout.
Processing and tracking
Orders are usually dispatched within 1–3 business days after payment is received. High-value items may require additional verification before shipping for security reasons.
All parcels include tracking. A tracking number will be emailed to you once your item has been dispatched.
Customs, duties and taxes
Any import duties, taxes and customs fees that are not included at checkout remain the buyer’s responsibility. These charges vary by destination and may be collected in advance or on delivery, depending on the carrier and destination requirements.
Free shipping covers the delivery charge only; it does not remove applicable import duties or taxes. Customs clearance can affect delivery times.
Contact us
For expedited shipping requests, courier changes or special instructions, please contact afashionistastore@gmail.com.