30-Day Return Policy
We guarantee the authenticity and condition of every item we sell. If you are not completely satisfied with your purchase, you may return it within 30 working days of receipt for a prompt refund.
Tell Me More!
We keep returns hassle-free! You have to contact us by email at firstname.lastname@example.org for a return authorization number prior to sending in your item. All we ask is that you return the item in the condition you received it, unworn, unwashed. We also ask that all original papers and box(envelope) are returned.
How do I return an item?
Follow these simple steps:
- You must request a return via email at email@example.com within 30 days of the shipment date. We want you to be completly satisfied with your purchase and we do understand sometimes an item needs to be exchanged or returned please provide the reason you want to return the item with your valuable information and on how we can better serve you in the future.
- Package your return. Package the return items securely, preferably using the original shipping box. Be sure to include all original packaging and enclosed materials including invoice, authenticity cards, tags, etc.
Ship it to us. Ship your item using your preferred shipping carrier to:
Please note that you are responsible for the return shipping expense. We also recommend insuring your shipment for the appropriate amount. Your return will be processed within 10-14 business days. You will be issued a refund for the original sales price and any taxes in the same form as the original payment method. Please note that this credit will not include any original shipping charges.
Return Policy for Handbags , Shoes & Accessories
Handbags, accessories and jewelry are final sales at the time and date of the purchase.
Due to their exclusive and extremely valuable nature, we offer a 10 days return policy on any pair or shoes .